FAQ’s
Online ordering help.
Frequently Asked Questions….
How much is delivery ?
You can place your items into our online shopping basket, and then select your country the website will show you the estimates the delivery charges for your order.
Collect from the shop
While shopping online you also have the option to collect your order from our Essex warehouse.
Just select the “Collect from Shop” option. Once your order is ready we will contact you and then you can arrange a collection.
Selecting products
Select your correct vehicle Make, Model & Type from our website then click on the “remember my vehicle” blue button this will lock in your selection.
once this is done our website will show you the products which are applicable to your selected vehicle
I have a VAT number can I buy with out UK VAT ?
Vat / Tax is charged to all customers within the EEC unless you are a company and have a valid VAT / Tax number
You can place your items into our online shopping basket, and then select your country delivery address on the website will show you the estimates the delivery charges for your order.
If you have a valid VAT number tick the box “Do you have an EU registered VAT number?”
The VAT number will be verified online and if valid the VAT will be removed from the order
I have the part numbers where can i find the price’s ?
If you have the part numbers of the products you need you can find all the prices online at this link. ORDER BY PART NUMBER
This system will only give you prices for Original Porsche parts only not any aftermarket alternatives that we sell.
Enter the FIRST 8 DIGITS of the PORSCHE reference / part number you are looking for.
This database searches through 65,000 Original Porsche Parts
Please do NOT input any other characters such as hyphens/dashes, full stops or spaces in the part number. If your part number is longer than 8 characters, only input the first 8 characters only.
Our price list is updated every few weeks, if you order a product and the price has changed our sales office will contact you. If the price shown is 0.00 please contact our sales office for an up to date price. If you are ordering parts via this method it is your responsibility to make sure that you enter and purchase the correct products for your vehicle. Please only use this system if you are sure of the part numbers as parts cannot be returned if ordered incorrectly. If you cannot find the prices of the items then please email us the part numbers
How do i search the entire online website ?
If you have the part numbers of the products and you want to search the entire website to see if we have this product online please CLICK HERE
Enter your part number in the search box which is at the top left of the homepage system will search for Original Porsche parts not aftermarket alternatives that we sell.
Enter the FIRST 6 or 7 DIGITS of the reference / part number you are looking for.
Tip!
The best way to search our website is to have no particular vehicle selected so just select Porsche – Any – Any this will look at the complete model range.
When ordering parts whats Left or Right Side ?
Left and right is always determined as you are sitting in the vehicle it will be your left side or right side regardless of the vehicle being left hand drive or right hand drive
What’s LHD & RHD ?
LHD means the was originally manufactured Left Hand Drive this is where the driver sits on the left side
RHD means the was originally manufactured Right Hand Drive this is where the driver sits on the right side (like standard cars in the UK)
Do original Porsche parts have fitting instructions ?
Please note that original Porsche parts and accessories do not come with fitting instructions. Porsche assume that all customers are having their products fitted at an official Porsche centre. Most of the items we sell are self explanatory and you should have no problems fitting them, however if you have any questions we will try to answer them as best as possible.
Discount Code or Gift Certificate
If you have a Design911 discount code or gift certificates please enter your code in shopping basket check out stage 3 Summary & Payment. By entering the correct code the shopping basket will be reduced to the correct amount. You will need to enter the discount code in the box marked “Gift Certificate”
Order By Part Number
We have a great online part number system which searches 95,000 parts on our database
Here is the link https://www.design911.co.uk/pages/fastPartFinder.aspx
Enter the FIRST 8 DIGITS of the PORSCHE reference / part number you are looking for.
Please do NOT input any other characters such as hyphens/dashes, full stops or spaces in the part number. If your part number is longer than 8 characters, only input the first 8 characters only.
You can then enter the product in to the online shopping basket to complete the order.