Our Price Match Promise

Price match guarantee

At Design911 we guarantee to match the advertised price on any identical stock item.  It’s another way we’re helping to deliver great value every day.

How to claim:

If you’ve found your product cheaper somewhere else and it matches the criteria above, give us a ring on +44(0)208 500 8811 or email sales@design911.com with the link to the products  and we’ll check it out for you.

We’re always upfront, so here is our criteria:

The product on our competitor’s site has to be identical to ours

We must be able to verify the offer

The product must be in stock

Things to bear in mind:

When we price match we include any delivery charges applied by the competitor. So, if the price of their product plus the delivery charge is more expensive than our product, we won’t be able to match it.

Don’t forget we offer FREE delivery for most orders

Free delivery for all orders over £200 nett despatched to:

  • England
  • Scotland
  • Wales
  • Northern Ireland
  • Isles and Scottish Highlands
  • Guernsey
  • Jersey

Free delivery for all orders over €200 nett despatched to:

  • Netherlands

Free delivery for all orders over €300 nett despatched to:

  • Belgium
    France
    Germany
    Luxembourg

Free delivery for all orders over €400 nett despatched to:

  • Austria
    Denmark
    Finland
    Italy
    Portugal
    Spain
    Sweden

Free delivery for all orders over €600 nett despatched to:

  • Bulgaria
    Czech Republic
    Croatia
    Estonia
    Greece
    Hungary
    Ireland
    Latvia
    Lithuania
    Poland
    Romania
    Slovenia
    Slovakia

The offer isn’t transferable

Claims for price match can only be made before purchase NOT after a purchase.

Just so you know, we price match with online established retailers only, but we don’t price match against auctions sites.