Ordering Information
Ordering from us is easy - please browse through the order
or call our sales office to order or for any information you require
- should you require further information please Sales@design911.com
or call +44(0) 208 5008811
ORDERING VIA THE INTERNET - SECURE ENCRYPTED SYSTEM
We have a very easy to follow website and secure encrypted online
payment facility which will guide you through all the information
we require to process your order quickly. All orders are confirmed
upon receipt by email. If there are any questions or you are unsure
of, please and we will be happy to help you during our opening hours.
ORDERING BY TELEPHONE
If you would like to order by telephone please ensure that you have
all relevant information to hand before making your enquiry - eg.
vehicle specification, make and model, engine size year of manufacture
and the product code for the particular item you wish to purchase,
call us on +44 (0) 208 5008811 to speak to a member of our sales team.
This is only available during our opening hours.
Order by phone on +44(0) 208 5008811
ORDERING BY FAX
Orders can be faxed to us giving all the required information and
method of payment. Please also give us a contact telephone number
so that any enquiries regarding your order can be dealt with immediately.
For your convenience, we are happy to fax you a written quotation
for any parts you require.
Fax your order to +44 (0) 208 5013015
ORDERING BY POST
Orders can be posted to us at Design 911, Unit 5 Bracken Industrial
Estate. 185 Forest Road. Ilford, Essex IG6 3HX. All cheques should
be made payable to: Design 911
Please write your cheque card number, expiry date and address on
the reverse of the cheque so that we can obtain immediate clearance.
In the event that you have no cheque guarantee card, your goods will
be dispatched as soon as your cheque has cleared through the normal
banking procedure (approximately 7 working days). Bank Drafts and
Postal Orders will ensure immediate dispatch (subject to availability)
and should be made out to Design 911.
PAYING WITH CREDIT & DEBIT CARDS
We accept most major debit and credit cards VISA, MASTERCARD, SWITCH,
SOLO, MAESTRO, VISA DELTA, VISA ELECTRON, AMERICAN EXPRESS. We require
your Card Number, Expiry Date, CV2 Security Number, Name, Address
and Telephone Number of the billing address. All details will be security
checked for your protection. (Any attempted credit card fraud is automatically
reported to the police). Your card details are checked online, but NO FUNDS ARE TAKEN until a member of our sales team has an opportunity to check your order. Once your order is checked we then process your payment. This process allows us to check that what you have ordered is available and the correct delivery charge has been quoted. Should your order need amending a member of our staff will email you a quotation or acknowledgement with the correct details.
PAYING BY BANK TRANSFER
Orders can be made online and the by selecting the “Bank Transfer”
payment method we will send you a order copy / invoice with the correct
amount which should be paid into our bank account. Once cleared funds
have been received the order will be released.
OUR BANK DETAILS
Barclays Bank, Metropolitan Essex group business centre
PO Box 1070 , Barking , Essex , London, IG11 8GY, UK
£ Sterling Account
IBAN No. GB38 BARC 20442290575216
BIC No. BARCGB22
Account Number: 90575216
Sort code: 20 44 22
€uro Account
IBAN No. GB93 BARC 20442247007355
BIC No. BARCGB22
Account Number: 47007355
Sort code: 20 44 22
US $ Account
IBAN No. GB20 BARC 2044 2288 5100 22
BIC No. BARCGB22
Account Number: 88510022
Sort code: 20 44 22
A/C Name: Sideline Design Ltd t/a Design911
** Please make sure to pay your bank transfer charges and an extra
£7.50 / €10.00 / $14.50 to cover our charges
