{"id":13379,"date":"2025-12-09T13:29:56","date_gmt":"2025-12-09T13:29:56","guid":{"rendered":"https:\/\/www.design911.co.uk\/blog\/?post_type=faq&#038;p=13379"},"modified":"2025-12-09T13:29:56","modified_gmt":"2025-12-09T13:29:56","slug":"usa-customs-charges-import-fees","status":"publish","type":"faq","link":"https:\/\/www.design911.co.uk\/blog\/faq\/usa-customs-charges-import-fees\/","title":{"rendered":"USA Customs Charges &#038; Import Fees"},"content":{"rendered":"<p class=\"x_MsoNormal\"><span data-olk-copy-source=\"MessageBody\">When ordering from Design911 and shipping to the United States,\u00a0<b>customs charges may apply<\/b>. These fees are\u00a0<b>not included<\/b>\u00a0in the price of your order or the shipping cost shown at checkout.<\/span><\/p>\n<p class=\"x_MsoNormal\"><b>Why am I being charged customs fees?<\/b><\/p>\n<p class=\"x_MsoNormal\">All goods entering the USA are subject to customs clearance. U.S. Customs and Border Protection (CBP) may apply:<\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><b>Import duties<\/b><\/li>\n<li class=\"x_MsoNormal\"><b>State taxes<\/b><\/li>\n<li class=\"x_MsoNormal\"><b>Handling or brokerage fees<\/b>\u00a0charged by the courier (e.g., FedEx, UPS, DHL)<\/li>\n<\/ul>\n<p class=\"x_MsoNormal\">These charges are determined by U.S. customs regulations \u2014 not by Design911.<\/p>\n<p class=\"x_MsoNormal\"><b>Do all orders get charged?<\/b><\/p>\n<p class=\"x_MsoNormal\">Not always. Many parcels clear without additional fees, but this is\u00a0<b>not guaranteed<\/b>. Fees vary depending on:<\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\">Order value<\/li>\n<li class=\"x_MsoNormal\">Product category<\/li>\n<li class=\"x_MsoNormal\">The local customs office<\/li>\n<li class=\"x_MsoNormal\">Your state tax rules<\/li>\n<\/ul>\n<p class=\"x_MsoNormal\"><b>Who is responsible for paying these charges?<\/b><\/p>\n<p class=\"x_MsoNormal\"><b>The recipient (customer) is responsible<\/b>\u00a0for any import or customs charges applied upon delivery.<br \/>\nDesign911 has no control over these costs, and they are\u00a0<b>not refundable<\/b>\u00a0by us if charged by U.S. Customs or the courier.<\/p>\n<p class=\"x_MsoNormal\"><b>What happens if I refuse to pay the charges?<\/b><\/p>\n<p class=\"x_MsoNormal\">If customs fees are refused:<\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\">The parcel may be returned to us,\u00a0<b>or<\/b><\/li>\n<li class=\"x_MsoNormal\">The courier may abandon or destroy it (their policy varies)<\/li>\n<\/ul>\n<p class=\"x_MsoNormal\">If the item returns to us, we can only refund the product value minus any return shipping or handling fees charged by the courier.<\/p>\n<p class=\"x_MsoNormal\"><b>How can I estimate potential customs charges?<\/b><\/p>\n<p class=\"x_MsoNormal\">You can check the U.S. Harmonized Tariff Schedule or contact your local customs office for guidance. Please note: these estimates are outside of our control and may vary.<\/p>\n<p class=\"x_MsoNormal\"><b>Why do some customers not get charged while others do?<\/b><\/p>\n<p class=\"x_MsoNormal\">Every U.S. customs port processes parcels differently. Even similar orders may be handled differently based on workload, officer discretion, or courier routing. Unfortunately, this is\u00a0<b>normal<\/b>\u00a0and not something Design911 can influence.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false},"class_list":["post-13379","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>USA Customs Charges &amp; Import Fees | Design911 Members Club<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.design911.co.uk\/blog\/faq\/usa-customs-charges-import-fees\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"USA Customs Charges &amp; Import Fees | Design911 Members Club\" \/>\r\n<meta property=\"og:description\" content=\"When ordering from Design911 and shipping to the United States,\u00a0customs charges may apply. 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